Security

At Clarirad, security is foundational to everything we build. We understand that healthcare providers trust us with sensitive patient data, and we take that responsibility seriously.

  • Encryption at Rest
  • Encryption in Transit
  • Multi-Factor Authentication (MFA)
  • Audit Logging and Monitoring

Protecting the data

  • Encryption at Rest

    All data stored in our systems is encrypted using AES-256 encryption, the same standard used by financial institutions and government agencies.

  • Encryption in Transit

    All data transmitted between your devices and our servers is encrypted using TLS 1.3, ensuring secure communication at all times.

  • Key Management

    Encryption keys are managed through secure, audited key management systems with automatic rotation and strict access controls.

  • Data Backup and Recovery

    Automated backups with point-in-time recovery, geographic redundancy, and regular disaster recovery testing ensure data availability.

  • Data Residency Controls

    Data residency options allow you to choose where your data is stored, ensuring compliance with local data sovereignty requirements.

  • Secure Data Deletion

    When data is deleted, secure deletion procedures ensure complete removal from all systems, including backups, with certification available.

Controlling access

  • Multi-Factor Authentication (MFA)

    MFA is available for all users and required for administrative access, adding an extra layer of protection against unauthorized access.

  • Role-Based Access Control

    Granular role-based permissions ensure users only access the data and features necessary for their job function.

  • Session Management

    Secure session handling with automatic timeouts, device tracking, and the ability to remotely terminate sessions from any device.

  • Audit Logging and Monitoring

    Comprehensive audit logs track all system access and changes. Real-time monitoring alerts our security team to suspicious activity.

Running the platform

  • Infrastructure Security

    Our infrastructure is hosted in SOC 2 Type II certified data centers with physical security, redundant power, and 24/7 monitoring.

  • Network Security

    Multiple layers of network security including firewalls, intrusion detection, DDoS protection, and network segmentation protect against threats.

  • Threat Detection and Response

    Advanced threat detection systems continuously monitor for suspicious patterns, with automated response capabilities and 24/7 security team coverage.

  • Incident Response

    Documented incident response procedures ensure rapid detection, containment, and recovery from security events with transparent communication.

  • Compliance and Certifications

    Our security practices align with healthcare compliance requirements including Australian Privacy Principles and New Zealand Privacy Act.

Security Reporting

If you discover a security vulnerability, please report it responsibly to our security team at [email protected]. We appreciate responsible disclosure and will work with you to address any issues.

[email protected]

Related Documents

Last updated: January 2026